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Uncle Bob's Self Storage Reviews

- (770) 739-0844

Average Ratings

3.9 out of 5 stars
(3.9) 88 Ratings
Helpful/Friendly Staff
 
4.2
Appearance/Cleanliness
 
4.2
Expectations
 
3.7
Satisfaction
 
3.9
Likely to Recommend
 
3.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.8 out of 5 stars

By

Cincinnati, OH

Every question was answered and the attended went out of his way to accommodate my Pod that was delivered he made sure I could unload without any strain!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Mableton, GA

My space is a "climate controlled" space and the temperature in there feels just as hot as it is outside. The only benefit seems to be that it is shady inside instead of in the blistering sun. Other than that the people are wonderful and the facility is perfectly maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austell, GA

The young man, explained how I got a better deal about buying some boxes and tape. I would like to say thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austell, GA

Over the many years of moving all over the country and needing to use storage facilities Uncle Bob's Storage and personnel would be rated Excellent in every area. Thank you for being there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.5 out of 5 stars

By

Atlanta, GA

The gate isn't working half the time and there are some many things parked in some aisle, which it makes it difficult to drive in and out.

Staff
 
3.0
Cleanliness
 
2.3
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
2.0
4.4 out of 5 stars

By

Smyrna, GA

My storage unit is on Clay Rd, but I pay my bill on Roswell Rd in Marietta. Your associates at Roswell store are 2 of the friendliest people I've dealt with. Always nice, happy and knowledgeable. Thank you!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austell, GA

First time with UB's. Great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Louisville, KY

They were very helpful and professional.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austell, GA

I have had a very positive experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Mableton, GA

The only thing that i was disappointed at was that there isn't alot of large units that are climate controlled and thats what i was really looking forward into getting. Also there should be lights in those units regardless of if you are trying to save on a light bill.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mableton, GA

Everyone thus far has been professional, helpful and thorough!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Lithia Springs, GA

The manager for this location is always very pleasant when I speak with him. I appreciate that!

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
3.9 out of 5 stars

By

Smyrna, GA

I have never had any problems.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.