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  • Uncle Bob's Self Storage of Aurora

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800-242-1715

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Features

  • Heat Control
  • Penske Truck Rental (630-966-0965)
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

  • 5 x 8 / 8 x 5* Heat Controlled Storage
    $25 /mo. Regular $27
    • Heat Controlled
    • Indoor access
    • Upper Level
    • Elevator access
  • One left! Call to reserve.
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Reviews

74 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


17 Customer Reviews

5.0 out of 5 stars

ELBURN, IL

This place is the best storage facility around and I would highly recommend it.

5.0 out of 5 stars

Chicago, IL

I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.

3.9 out of 5 stars

Aurora, IL

not really...I stored my stuff there before uncle bob took over... and the joint was a dive/rat trap....not so anymore...youz'e guys did a bang-up job of fixing up dah joint...now I don't mind a bit going there to get bizz.done...mark

5.0 out of 5 stars

Aurora, IL

Keep up the professional service, discounts, and great locations.

4.5 out of 5 stars

Aurora, IL

Very satisfied as I was told about Uncle Bob's tru a co-worker who said service & price was right.

4.6 out of 5 stars

Lombard, IL

shawn (manager) & dave, reserved my storage units for a longer period of time than i expected (that saved me money). and i appreciate that very much. both employees were very helpful such as by showing me how to properly lock my unit (since some people do not lock there unit properly). both employees were very friendly.

4.9 out of 5 stars

Aurora, IL

Dave was very helpful and pleasant! I wasn't sure what to expect and was very impressed with the outstanding customer service.

5.0 out of 5 stars

Batavia, IL

I have used storage before, but your facility and people are tops.

5.0 out of 5 stars

North Aurora, IL

Clean and easy access at all hours

5.0 out of 5 stars

Aurora, IL

Overall experience- amazing Cheri-lyn in buffalo And david in aurora Great!!!!

5.0 out of 5 stars

The Colony, TX

I wasn't sure about security of location since I made reservations online and had not seen it before. I liked the idea of the units being indoors.

4.5 out of 5 stars

Aurora, IL

The employees are attentive and know how to help first time customers.

4.8 out of 5 stars

Naperville, IL

I am always greeted nicely, I noticed the last 2 months I have not seen Deanna. I so enjoyed her and wish her well. I am appreciative of all you offer and the nice space there.

5.0 out of 5 stars

Aurora, IL

Perfect timing on this survey! I have been intending on writing you for some time now. Seriously, I have a half written letter to your Buffalo office. I have only been a customer since last August, but I wanted to tell you about a teriffic employee you have at your Aurora, IL lake St. facility. Deanna! Awesome employee! Very kind and courteous. Such a great attitude and always in a positive mood whenever I stop in! Just wanted to pass this along... I know how it can be, not being recognized for your hard work and efforts. Deana deserves a nice thank you! Thanks for taking the time to read this, Dan

3.4 out of 5 stars

Aurora, IL

The hours of 6am-10pm when customers can go into their is storage space is not very convenient for me. There are times when those hours don't work for me.

5.0 out of 5 stars

Carol Stream, IL

The website & in-store receipts appear confusing to customers. The bottom portion of a receipt shows the following payment due for the following months to come. So, customers think they've already paid for the following month, as well...and do not understand that it's a courtesy to show the next bill due date.

4.8 out of 5 stars

Agoura Hills, CA

I was very impressed by the professionalism and helpfulness that the uncle Bob storage employees showed. I live out of state and was inquiring about a place to store my daughters automobile while she attends college back in Aurora IL and came home for the summer. They really put my mind at ease and reassured me things will be well taken care of ,as they were. I look forward to the same service come April when I need their services again :-)


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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