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Uncle Bob's Self Storage Reviews

- (630) 892-5296

Average Ratings

4.6 out of 5 stars
(4.6) 51 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(10 Reviews)
5.0 out of 5 stars

By

Batavia, IL

I have used storage before, but your facility and people are tops.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Aurora, IL

Clean and easy access at all hours

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Aurora, IL

Overall experience- amazing Cheri-lyn in buffalo And david in aurora Great!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

The Colony, TX

I wasn't sure about security of location since I made reservations online and had not seen it before. I liked the idea of the units being indoors.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Aurora, IL

The employees are attentive and know how to help first time customers.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Naperville, IL

I am always greeted nicely, I noticed the last 2 months I have not seen Deanna. I so enjoyed her and wish her well. I am appreciative of all you offer and the nice space there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Aurora, IL

Perfect timing on this survey! I have been intending on writing you for some time now. Seriously, I have a half written letter to your Buffalo office. I have only been a customer since last August, but I wanted to tell you about a teriffic employee you have at your Aurora, IL lake St. facility. Deanna! Awesome employee! Very kind and courteous. Such a great attitude and always in a positive mood whenever I stop in! Just wanted to pass this along... I know how it can be, not being recognized for your hard work and efforts. Deana deserves a nice thank you! Thanks for taking the time to read this, Dan

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Aurora, IL

The hours of 6am-10pm when customers can go into their is storage space is not very convenient for me. There are times when those hours don't work for me.

Staff
 
3.8
Cleanliness
 
3.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Carol Stream, IL

The website & in-store receipts appear confusing to customers. The bottom portion of a receipt shows the following payment due for the following months to come. So, customers think they've already paid for the following month, as well...and do not understand that it's a courtesy to show the next bill due date.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Agoura Hills, CA

I was very impressed by the professionalism and helpfulness that the uncle Bob storage employees showed. I live out of state and was inquiring about a place to store my daughters automobile while she attends college back in Aurora IL and came home for the summer. They really put my mind at ease and reassured me things will be well taken care of ,as they were. I look forward to the same service come April when I need their services again :-)

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.