I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.Michael from Chicago, IL
Because I am so impressed with the great attitude of your staff I will always use your services. Your prices are great, too. I am the type of perso who will pay a little more for good service but find your prices are much better than other storage facilities. Everything is clean and I feel very safe in your building.Nancy from Elgin, IL
Thank you for a great experience. We liked it so much we also rented a space for our parents and I've recommended it to several others I hope it continues to be such a great place!Faith from Aurora, IL
You were extremely friendly, very helpful and really seem to care about your customersJames from Naperville, IL
Met my expectations. Nice clean place and very friendly and helpful staff.Sherry from Aurora, IL
1. You are asking me about staff and the office, but if I have not interacted with them in months (because I just visit my unit) you should have an answer category for that. 2. We appreciate not having to enter our security code to leave the property! Thank you for updating that!Daniel from St. Charles, IL
Customer service and location of locker both excellent.Sandy from Schaumburg, IL
The Uncle Bob's Aurora Location #422 is operated by some of the nicest people we've ever met. The facility is spectacular! It's the cleanest storage operation we've ever used. Thank you!Michael from Aurora, IL
There was flooding my storage unit due to excessive melting snow awhile back. I was notified right away and the staff was extremely helpful in assisting me with setting up a new unit. I was very impressed with their customer service. It was a bad situation, but they definitely did their best to make it as painless as possible.Megan from Schaumburg, IL
I was impressed with Kim. I had a problem and she helped me out with it.Edith from TINLEY PARK, IL
- Make a payment online
- Receive payment reminders
- Manage your Account Information
Not registered yet?
Create your Account, it's Free!