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  • Uncle Bob's Self Storage near Aurora, IL

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Customer Reviews


 
(5.0 out of 5)

I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.

Michael from Chicago, IL
September 7, 2014

 
(5.0 out of 5)

Because I am so impressed with the great attitude of your staff I will always use your services. Your prices are great, too. I am the type of perso who will pay a little more for good service but find your prices are much better than other storage facilities. Everything is clean and I feel very safe in your building.

Nancy from Elgin, IL
August 28, 2014

 
(5.0 out of 5)

Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs.

Valdemar from Oak Forest, IL
August 9, 2014

 
(4.8 out of 5)

Dave was incredibly kind and helpful, and he was very patient with our strange situation (which involved getting one unit, then canceling it to get another, then deciding to get both, then needing to get a third). We were going through a difficult housing situation at the time, and it was so great to feel like Dave really was on our side.

Paul from Aurora, IL
November 10, 2014

 
(4.9 out of 5)

When Uncle Bob's bought Home Town Storage I was concerned that changes would be made that I would not be pleased with. However I'm happy that the quality of the facility has been maintained and the professionalism of both the staff and the company is at a high level.

Bradley from Saint Charles, IL
October 29, 2014

 
(5.0 out of 5)

I wish the lights near my storage area would stay on longer

Robert from Homer Glen, IL
October 29, 2014

 
(3.4 out of 5)

I was suppose to get a free month after six months, but somehow my contract didnt tranfer from Home Town to uncle Bob. I was really looking forward to this free month.

Frank from Saint Charles, IL
October 28, 2014

 
(4.6 out of 5)

I feel very safe with the location and quality of control at the facility. I would love it if there were better ways to update and manage things online about my account- such as change of address seems silly to do in person with paper copies of change of address information.

Katie from Palatine, IL
October 28, 2014

 
(5.0 out of 5)

Completely satisfied with the new employees and facility. Thank you

Steven from Saint Charles, IL
October 28, 2014

 
(5.0 out of 5)

I was worried about where i would be able to store my items and could i afford it. I spoke with a gentleman name Chris who was extremely helpful to my situation. When I came to the office Lawrence was straight to the point and reassuring. Thank you all so much!!!!

Nedra from Chicago, IL
October 28, 2014
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