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  • Uncle Bob's Self Storage near Aurora, IL

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Customer Reviews


 
(5.0 out of 5)

Great service and it was near the end of the day, that's when people can become nonchalant about their jobs. Dave delivered better than a pizza man on the customer service end and overall the price was definitely worth it.

Daniel from Aurora, IL
July 31, 2015

 
(5.0 out of 5)

you did being polite, patience, professional and clean. you made me feel my stuff and me we are secure in ur building.

Sergio from Chicago, IL
July 28, 2015

 
(5.0 out of 5)

Exceeded expectations. Kim and the entire staff were so helpful, professional, and went out of their way to make sure our move went smoothly. They even helped us with the rental trucks so that we could move all of our stuff to and from storage. We will highly recommend Uncle Bobs storage!!!

Andrea from Orland Park, IL
July 20, 2015

 
(5.0 out of 5)

we have previously stored items at another facility and the difference is just amazing. Uncle Bob's is so clean and neat I feel as if you eat off the floors. The two men who took care of us when we purchased our locker could not have been anymore professional and courteous. We were blown away for the customer service, cleanliness and pricing.

Candie from Rolling Meadows, IL
June 26, 2015

 
(5.0 out of 5)

I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.

Michael from Chicago, IL
September 7, 2014

 
(5.0 out of 5)

Because I am so impressed with the great attitude of your staff I will always use your services. Your prices are great, too. I am the type of perso who will pay a little more for good service but find your prices are much better than other storage facilities. Everything is clean and I feel very safe in your building.

Nancy from Elgin, IL
August 28, 2014

 
(5.0 out of 5)

Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs.

Valdemar from Oak Forest, IL
August 9, 2014

 
(5.0 out of 5)

I have stored there for quite some time now and though I don't come there often, I was just there a few weeks ago to pick something up. There was a "lock" (for lack of a better term) on the main gait coming in, which was new to me. There was the nicest, friendliest woman in the main office who told me what to do. I'm sorry I didn't get her name but she was a short haired woman, and again - she was super nice! It's actually refreshing to deal with pleasant people, in a customer service type of field. I think it's important to point that out, because in this day and age, too many people just have complaints about employees and very few people seem to take the time to point out when someone is nice and actually helpful, which she was! Keep up the great service! :)

Denise from Mokena, IL
August 28, 2015

 
(5.0 out of 5)

Jim was very professional and explained everything to me. He made sure to explain everything to me. The only thing I did not like is that I was not asked if I wanted to make monthly payments. Jim just automatically put me on automatic payments without discussing it with me.

Amy from Schaumburg, IL
August 28, 2015

 
(5.0 out of 5)

We were moving from a different state to Illinois and had been warned about how the big city people would not be helpful and would take advantage of us. Well, the manager at the Uncle Bob's facility was not only helpful, but seemed to go out of his way to make things easier for us. It was a lovely way to start our life-long adventure in Chicagoland.

James from Omaha, NE
August 26, 2015
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