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  • Uncle Bob's Self Storage near Aurora, IL

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Customer Reviews


 
(5.0 out of 5)

I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem.

Michael from Chicago, IL
September 7, 2014

 
(5.0 out of 5)

Because I am so impressed with the great attitude of your staff I will always use your services. Your prices are great, too. I am the type of perso who will pay a little more for good service but find your prices are much better than other storage facilities. Everything is clean and I feel very safe in your building.

Nancy from Elgin, IL
August 28, 2014

 
(5.0 out of 5)

Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs.

Valdemar from Oak Forest, IL
August 9, 2014

 
(5.0 out of 5)

Manager Kim greeted me and answered all of my questions on the phone during my search, then at the office. She was a great help during the registration process. When I was attempting to fill out the info for login at home and had a problem, I called store #417 and Kamila was able to help me through the phone to set up my online account step by step. Overall I was very pleased with the help and professionalism from both employees. I was referred to Uncle Bob's because of the cleanliness and professionalism, and I will be referring Uncle Bob's to others now too!

Kyle from Orland Hills, IL
January 5, 2015

 
(5.0 out of 5)

The gentleman that service me was the greatest he was not only professional he was nice and firendly to talk with, as a single women you want to feel safe around a stronger in a place like a storage busniness, and I was just that safe. So let him know that I have told others about your company in hopes they will come and have thier things stored safe with you. Thanks!

Maggie from Chicago, IL
December 30, 2014

 
(5.0 out of 5)

Property was always well maintained and cleaned. Overall, a great storage facility!

Rodney from Galesburg, IL
December 23, 2014

 
(4.2 out of 5)

Based on other storage costs per month, you are very high. I currently have storage in United storage and they offer better rates.

Glenn from Tinley Park, IL
November 26, 2014

 
(4.8 out of 5)

Dave was incredibly kind and helpful, and he was very patient with our strange situation (which involved getting one unit, then canceling it to get another, then deciding to get both, then needing to get a third). We were going through a difficult housing situation at the time, and it was so great to feel like Dave really was on our side.

Paul from Aurora, IL
November 10, 2014

 
(4.9 out of 5)

When Uncle Bob's bought Home Town Storage I was concerned that changes would be made that I would not be pleased with. However I'm happy that the quality of the facility has been maintained and the professionalism of both the staff and the company is at a high level.

Bradley from Saint Charles, IL
October 29, 2014

 
(5.0 out of 5)

I wish the lights near my storage area would stay on longer

Robert from Homer Glen, IL
October 29, 2014
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