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Uncle Bob's Self Storage Reviews

- (334) 887-3811

Average Ratings

4.7 out of 5 stars
(4.7) 86 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(19 Reviews)
4.1 out of 5 stars

By

Auburn, AL

The lady that I have spoke with the last few times has been extremely helpful

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Auburn, AL

The only issue I have with this business is that during lunch, the store itself is closed. This is inconvenient to your customers and proper staffing would alleviate this problem. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Auburn, AL

Overall very good.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lilburn, GA

The facilities are very clean and the personnel are very helpful and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Auburn, AL

I was pleasantly surprised with the facilities and staff of Uncle Bob's in Auburn. This is my first experience renting a storage unit, so I wasn't sure what to expect.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Auburn, AL

it's okay

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tuskegee, AL

Great customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Ramsey, NJ

This is the second year which we used your storage facility and we are very satisfied. We will be back next year.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brentwood, TN

Everything went smoothly and I was able to get everything moved into the unit on the day I planned!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Auburn, AL

I am very satisfied with my storage experience. I recommend Uncle Bob's Self Storage whenever I hear of someone with a storage need.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Waynesville, NC

Online account tool is helpful and works well

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clermont, FL

Very impressed with professionality of the staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Auburn, AL

People in the office & on the phone have been very helpful.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Auburn, AL

Very professional and responsive to our nrrds.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Enterprise, AL

The small carts used to carry items to your unit are worn out and need replacing.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Deltona, FL

thanks you guys were great in every way

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Auburn, AL

Very informative and helpful

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.7 out of 5 stars

By

Tuskegee, AL

Uncle Bob's is a great storage facility!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montg, AL

We used your storage place on College Street in Auburn while my daughter was at Auburn. It was the most impressive place and the people were extremely helpful and nice! Would strongly recommend this storage place! Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.