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Uncle Bob's Self Storage Reviews

- (334) 502-1444

Average Ratings

4.5 out of 5 stars
(4.5) 55 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(9 Reviews)
5.0 out of 5 stars

By

Richmond, VA

Knowledgeable and friendly associates, really filled me in onhow things work in Auburn. VERY helpful. ill be back later this cummer and 3 more summers to come!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Huntsville, AL

Manager Lisa was very helpful in setting up reservation and taking my needs and time limits into conservation. She was courteous and informative. She notified me personally when the truck arrived early.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Auburn, AL

I had no issues at all between myself and the associate.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Opelika, AL

Could be a little warmer in the climate controlled areas.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Auburn, AL

Lisa was fantastic. She showed me all the reasons why I should choose Uncle Bob's over the many nearby competitors. She was very knowledgeable, very professional and honest. Everything she explained about the process was 100% accurate. I was very pleased - I thought it would be a real pain; but it wasn't at all. I was so impressed; I referred my father. He shopped around and still choose Uncle Bobs on Gateway in Auburn.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Opelika, AL

We used a climate controlled space to store furniture while we were building a house. We were very pleased with our dealings with Uncle Bob's. In fact, we now rent a space at the Uncle Bob's on Pepperell Parkway to store a trailer. Again, we are very pleased with our dealings there.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Auburn, AL

I have been there since 2008, and I have always been treated great. My credit card expired, they called me and took it over the phone. When I moved out, they were so helpful, the young lady in the front office was fantastic and so pleaseant. She needs a raise. Best service I have had ANYWHERE.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sacramento, CA

Summer 2013 has been my 3rd summer storing at Uncle Bob's, each year has been so easy, and the staff has always been so helpful!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Midlothian, VA

I am answering for my daughter- I am actually the payer- who has had 2 Uncle Bob's rental contracts while attending Auburn University. In both experiences, the service, staff and online screens have been top-flight! As she will graduate in May of 2014 and relocate, there may be storage needs; doubtless we will be calling Uncle Bob's again based on our extremely positive treatment. Thank you for making college living easier!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.