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Uncle Bob's Self Storage Reviews

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Average Ratings

4.8 out of 5 stars
(4.8) 62 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.8
Satisfaction
 
4.7
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
5.0 out of 5 stars

By

Atlanta, GA

Camron is very kind and helpful. :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Atlanta, GA

Well, I found out by another customer there is a way to get access to your storage after 10pm. It wasn't mentioned in office.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Very Neat & Friendly place...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The associate couldn't have been more pleasant and helpful. She made it easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The associates were very helpful and made our move quick and easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Atlanta, GA

Cameron went out of her way to help and was very pleasant to work with.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Atlanta, GA

it was my first time renting storage and the customer service received was excellent.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Canton, GA

Extremely friendly and welcoming service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The staff was very helpful and friendly

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

College Park, GA

Alden and Cameron at the Chattahoochee location in Atlanta, Ga exceeded my expectations. They have been so helpful and on top of their game through my stressful move into storage. I have already recommended this location to many people I know because of their great care. I couldn't be happier with uncle bobs right now. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Excellent service overall

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fairburn, GA

It was a pleasant experience. Everyone was more than helpful and very nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Union City, GA

100%

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Detroit, MI

Very pleasant experience. I am glad I did my homework and found your organization. Your headquarters personnel were equal attentative. I also wrote up a review on YELP about my personal experience with the storage facility that I chose.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The lady who dealt with me at the new facility on Howell Mill was great I think her name was Cameron Promote Her!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atlanta, GA

Alden and Cameron were both exceptionally helpful when we were trying to decide on a storage facility. Once we decided to store our household goods at the Chattahouchee facility they have provided prompt and professional service to us. We are very pleased with the cleanliness and security of the facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Atlanta, GA

The staff at both Chattahoochee and 14th are exceptional...always. Thank you for hiring such thoughtful and professional management and staff!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Attendant was very courteous and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

your management team continues to very helpful and friendly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Smyrna, GA

Uncle Bob's Self Storage has always been a champion in self-storage for me. I have had negative experiences with others in the past, but I just love storing with Uncle Bob's. My opinion may be biased, but I really believe in this company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

A brand new facility. Duh. :-) Climate controlled means different things to different storage companies. This facility was spot on in every way. The cost is what brought me in. Please try to keep that in mind. Very, very pleased and satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Cameron and Alden are awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Prompt, respectful, friendly and helpful service - couldn't have asked for anything better

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.