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Uncle Bob's Self Storage Reviews

- (404) 425-5009

Average Ratings

4.8 out of 5 stars
(4.8) 196 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Atlanta, GA

Everyone there, especially NATALIE, has always been kind & helpful, going above & beyond expectations. They seem to truly want to help & do everything they can to do so. They are always patient, friendly, kind, understanding, compassionate & helpful with us. Not only does this seem to be the best service, but also the best price, in addition to the use of the moving truck!!! Thank you for a great experience in every way!!! :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The process was much easier than I thought it would be--the associates were incredibly helpful and answered all of my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Atlanta, GA

Rented area for storage of family member's items when they were deployed overseas. Family member returned. We no longer needed storage area.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brooklyn, NY

Very professional! I would highly recommend this place..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The staff was extremely helpful and even helped put boxes in my car when it was raining.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I have used storage spaces for over 10 years and this is by far the most enjoyable experience. Mr. Preston, the manager is very friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Tybee Island, GA

The sign in process, the storage unit and tools supplied to make the move as smooth as possible and the subsequent billing process has all been extremely satisfactory.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dix Hills, NY

I didn't expect everything to go as smoothly as it did. Every aspect of renting the unit was explained. We were shown the unit. Safety and security explained. It was easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

The perfect safe and clean place to storage your belonging

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Uncle Bob's staff always goes above and beyond to help us. I really appreciate how proactive this location is in meeting our needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Loved the security of the place. I always felt secure. thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

manager was thorough

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Everyone at the Briarwood Uncle Bobs was so professional and made me very happy. This has been a stressful time for me and they make renting space a pleasure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Thought the price was right for the location and the space is very clean with lots of security features. Only flaw is the elevator/code system. seems like the keypad should be in the actual elevator.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

All of the employees I had contact with during my selection and rental process were professional. They eased a very stressful day. Natalie and Justin were a joy to work with, and Rick has been very helpful with additional questions. A great staff which will make me recommend Uncle Bob's. Thank you for being so nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

THE STORE MANAGER, RICK WAS VERY PROFESSIONAL. I'M ALSO GOING TO MISS THE ASSOCIATE MANAGER, NATALIE, AS SHE WAS SUCH A PLEASURE TO WORK WITH. SHOULD I NEED STORAGE IN THE FUTURE, I'D CONTINUE TO DRIVE THE 30 MILE DISTANCE I DROVE TO STORE AT THE BRIARWOOD LOCATION. THANKS FOR EVERYTHING!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Excellent location and staff. Wonderful experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norcross, GA

Mr Rick is a great manager and has done a great job since I've been with the company.??

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

the only issue I had was that there was no visible receptacle to dispose of trash.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I was greeted by Natalie who went over and above in her customer service..We should have more people like her in that position

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Lawrenceville, GA

Prices are reasonable many availale options for space.

Staff
 
3.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Atlanta, GA

elevators and elevator lobby not as clean as previous owners kept it. Hate the fact that there is no lighting in each unit.

Staff
 
3.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Atlanta, GA

garbage cans would be great. I understand you don't want a lot of boxes left at your location but a small can to throw away a tissue, piece of gum, etc. would be nice. Thanks.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Atlanta, GA

Fast, quick, and easy!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Atlanta, GA

The manager and operations folks are customer oriented

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.