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Uncle Bob's Self Storage Reviews

- (404) 425-5009

Average Ratings

4.7 out of 5 stars
(4.7) 244 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Decatur, GA

Rick and staff are top notch all-around!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tucker, GA

Very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Atlanta, GA

Excellent storage facility; well above average. Keep up the good work.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Perfect place to store my stuff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Awesome place to do business. Thank you Bennett

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

It was a pleasant experience renting a space from this specific company location.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Decatur, GA

I would recommend a small trash can in the lobby for small items. While I realize that many renters may want to throw away large items or a lot of items and a large trash can would only encourage a messy lobby, a small trash can that is emptied every day would be helpful. Radio could be checked more ofter so that it is tuned in correctly and not distorted or noisy. Both of there are small items, overall I am very happy.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Very satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Atlanta, GA

It would be nice to have a few extra carts on peak days like the weekends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Atlanta, GA

Very clean, well-maintained & seems very secure. Puts my mind at ease to store things in your facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.3 out of 5 stars

By

Atlanta, GA

You need more carts. The last 3 times I tried bringing a load there are no carts because multiple moving trucks are there using 2 or 3 of them. They also hold the elevators open so you cant get another one.

Staff
 
3.7
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Atlanta, GA

If I have an additional storage need in the future, you would have my business. Great facilities and accomodating staff. A+ !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Everyone there, especially NATALIE, has always been kind & helpful, going above & beyond expectations. They seem to truly want to help & do everything they can to do so. They are always patient, friendly, kind, understanding, compassionate & helpful with us. Not only does this seem to be the best service, but also the best price, in addition to the use of the moving truck!!! Thank you for a great experience in every way!!! :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The process was much easier than I thought it would be--the associates were incredibly helpful and answered all of my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Atlanta, GA

Rented area for storage of family member's items when they were deployed overseas. Family member returned. We no longer needed storage area.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brooklyn, NY

Very professional! I would highly recommend this place..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

The staff was extremely helpful and even helped put boxes in my car when it was raining.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I have used storage spaces for over 10 years and this is by far the most enjoyable experience. Mr. Preston, the manager is very friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Tybee Island, GA

The sign in process, the storage unit and tools supplied to make the move as smooth as possible and the subsequent billing process has all been extremely satisfactory.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dix Hills, NY

I didn't expect everything to go as smoothly as it did. Every aspect of renting the unit was explained. We were shown the unit. Safety and security explained. It was easy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

The perfect safe and clean place to storage your belonging

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Uncle Bob's staff always goes above and beyond to help us. I really appreciate how proactive this location is in meeting our needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Loved the security of the place. I always felt secure. thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

manager was thorough

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Everyone at the Briarwood Uncle Bobs was so professional and made me very happy. This has been a stressful time for me and they make renting space a pleasure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.