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Uncle Bob's Self Storage Reviews

- (404) 425-5009

Average Ratings

4.7 out of 5 stars
(4.7) 160 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Decatur, GA

Uncle Bob's staff always goes above and beyond to help us. I really appreciate how proactive this location is in meeting our needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Loved the security of the place. I always felt secure. thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

manager was thorough

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Everyone at the Briarwood Uncle Bobs was so professional and made me very happy. This has been a stressful time for me and they make renting space a pleasure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Thought the price was right for the location and the space is very clean with lots of security features. Only flaw is the elevator/code system. seems like the keypad should be in the actual elevator.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

All of the employees I had contact with during my selection and rental process were professional. They eased a very stressful day. Natalie and Justin were a joy to work with, and Rick has been very helpful with additional questions. A great staff which will make me recommend Uncle Bob's. Thank you for being so nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

THE STORE MANAGER, RICK WAS VERY PROFESSIONAL. I'M ALSO GOING TO MISS THE ASSOCIATE MANAGER, NATALIE, AS SHE WAS SUCH A PLEASURE TO WORK WITH. SHOULD I NEED STORAGE IN THE FUTURE, I'D CONTINUE TO DRIVE THE 30 MILE DISTANCE I DROVE TO STORE AT THE BRIARWOOD LOCATION. THANKS FOR EVERYTHING!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Excellent location and staff. Wonderful experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norcross, GA

Mr Rick is a great manager and has done a great job since I've been with the company.??

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

the only issue I had was that there was no visible receptacle to dispose of trash.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I was greeted by Natalie who went over and above in her customer service..We should have more people like her in that position

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Lawrenceville, GA

Prices are reasonable many availale options for space.

Staff
 
3.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Atlanta, GA

elevators and elevator lobby not as clean as previous owners kept it. Hate the fact that there is no lighting in each unit.

Staff
 
3.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Atlanta, GA

garbage cans would be great. I understand you don't want a lot of boxes left at your location but a small can to throw away a tissue, piece of gum, etc. would be nice. Thanks.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Atlanta, GA

Fast, quick, and easy!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Atlanta, GA

The manager and operations folks are customer oriented

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Atlanta, GA

Rick and his staff do a fantastic job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Atlanta, GA

The pricing is great for such a nice facility

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Smyrna, GA

The associate manager went above and beyond to satisfy my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Uncle Bob self storage is the cleaniness storage I have ever seen in Atlanta, Georgia. Please keep up the great work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atlanta, GA

My location is very busy. It would be nice to have more carts available so I don't have to wait on one. Also, it would be nice for management to take over the parking situation when many people are loading and unloading. I have seen where a single truck is blocking the doors making it hard for everyone else. It would be nice to have management ask those to move trucks/vehicles in the way.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Alpharetta, GA

There was only one associate in the front office to help customers (besides the other workers around the property). He was the manager and he was really friendly and did a fantastic job! It would be nice if the front office had more staff...

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

San Francisco, CA

Disclose insurance requirement up front, not at contract signing (I'd like to have made my own insurance arrangements). Intended or not, it comes across as a sleazy business practice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Atlanta, GA

We rented two storage units from Uncle Bob's and we were very pleased with your service and the units.

Staff
 
4.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Decatur, GA

Keep on keepin' on!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.