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Uncle Bob's Self Storage Reviews

- (404) 733-1400

Average Ratings

4.7 out of 5 stars
(4.7) 108 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Washington, DC

great staff, great customer service. Best team I have ever meet in my years using storage around the US. Thanks I will be back!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Atlanta, GA

You guys run a great operation. I just moved all my stuff into my house and did not need the storage any more

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Atlanta, GA

The extra charge for insurance may make you a few bucks but it makes the cost too high for me.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Southaven, MS

Was handled professionally

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

John was a great site manager very personable

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Philadelphia, PA

Everything was taken care of it just was kinda expensive and did not know about certain payments.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

John was the most professional helpful person I have ever dealt with in a storage situation. He made sure all of my needs were met and more. Super accommodating and made sure I had everything I needed for a smooth transition into my space. John was the best.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Because it was exceptional customer service that was provided service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cumming, GA

The manager, John, is very professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

john at the 14th street location in Atlanta was very helpful recently in getting an invoice!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Atlanta, GA

Place is clean and offer price was honored

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Atlanta, GA

I have been a longtime and repeat customer to this facility even through ownership changes and the staff is top tier and the facility is very clean. Prices are reasonable.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

WE LOVE UNCLE BOB'S - GREAT EXPERIENCE

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Palm harbor, FL

always friendly, the manager of the property was especially helpful and friendly. i ended up renting from you in my new home in Virginia due to good experience with uncle bobs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pensacola, FL

Cameran Marie was the person who helped me get my unit rented. She was excellent! I even got to rent the truck. It was easy to drive, even though I had NEVER driven a truck before. The large mirrors helped a lot! Excellent experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

John is not only a wonderful manager but a very kind and caring individual. He treats all of the people he comes into contact with with respect and is extremely personable and professional...Uncle Bob's is lucky to have him!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Peachtree City, GA

Great service, great price.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Paying online is easy and the emails I receive to remind me that the rent is due soon is easy to read. I couldn't ask for better assistance from the staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

I had never used a storage facility prior to coming to Uncle Bob's, and I had certain low expectations about storage facilities in general. However, between the staff and the quality of the facility in general, Uncle Bob's blew me away and made my time there extremely pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Great experience - team at this location is awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Atlanta, GA

Anthony went above and beyond. He even called a few days later to check up and make sure I was taken care of. There was a glitch with my access code and password, but he made sure it was taken care of quickly and followed up with me. He also saw that he missed a call from me on the phone and called me back, even though I did not leave a message. Unbelievable. That's service.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I recently moved out of 3 spaces at the 10th Street location, and always felt safe and welcome. John has been an amazing representative for your Company. He takes his position very seriously and always ensures things are handled properly. I have recommended SpaceMax, and now Uncle Bob's, to many people. I would also recommend John for a higher position within your Company, as I feel he has great potential and a lot to offer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bowie, MD

Very clean facilities. Friendly staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

APO, AE

I just overall enjoyed the use of the facility. Have used it twice now and would use it again if I needed to. Many thanks, Pam

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Northville, MI

Great service. Manager was extremely was helpful

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.