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Uncle Bob's Self Storage Reviews

- (817) 633-1444

Average Ratings

4.7 out of 5 stars
(4.7) 61 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Dallas, TX

Always a pleasant experience when visiting the office. Personnel friendly, cheerful, and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

The service was fantastic and staff very very nice and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Tom was very pleasant to deal with. Place was clean, felt secure, cross sold insurance. Gave moving tips also! Donna, the manager, helped me set up automatic payments so i would never be late with a payment! signed up that very day. CAthy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Forest Hill, TX

The Climate controlled area could stand to be be cooled a tad bit more. thanks!!!

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Grand Prairie, TX

Your property manager was so attentive and knowledgeable. In fact we arrived 20 minutes before closing and she took us to see the space and we reserved the truck and was set up by the time we left. She is the best property manager with best customer service person I have met in a long time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Grand Prairie, TX

Your staff was very friendly and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

Donna is your BEST assett. Hands down she is why I chose your facility. Knowledgable, professional, helpful, & so nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Ft Worth, TX

Ms Donna is an absolute joy to work with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Grand Prairie, TX

I appreciate a reminder call when I might forget to pay by the 1st of the month. Donna is great about that!! Very nice lady!

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Grand Prairie, TX

Great place but high prices

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Donna went above and beyond to ensure that I as well as my property was well taken care of. This is the type of customer service that is missing from public business today. I would gladly recommend THIS facility and all Uncle Bob's locations to anyone needing storage space for any reason. Before my move, I didn't even know that Uncle Bob's existed. Now that I know what you are like, I wouldn't go anywhere else. Thank you for your service and candor. Roderic

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Grand Prairie, TX

Donna was great to work with. She is very friendly and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Dallas, TX

Your staff and facilities were great! I had an excellent experience and was always greeted and got direct help when needed. I appreciate your services and will definitely do business with you all in the future as needed.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

Mr. Larry took the time to help me select the best unit for my needs. He was kind, courteous and pleasant. Friendliest man. He made me feel safe using storage @ Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Arlington, TX

We used Uncle Bob's storage in Austin,TX several years ago and were quite satisfied with the experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.