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Uncle Bob's Self Storage Reviews

- (281) 331-0800

Average Ratings

4.5 out of 5 stars
(4.5) 84 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Alvin, TX

The site manager "Rita" was fantastic. I enjoyed doing business which her very much. At one time I had 4 storage lockers and would often visit them while the construction of my house was underway. I would often bring my kids with me and always felt they were safe while on site.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alvin, TX

The staff always went above and beyond to make sure we were happy customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Alvin, TX

The Alvin location rates high with me!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rosharon, TX

it has been a please to store with you. I don't know for how much longer, but will enjoy every minute of it.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

La Porte, TX

Awesomeness....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pasadena, TX

Great experience. Wonderful staff at Alvin.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Rosharon, TX

Associate was very knowledgeable about the business. Very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
3.7 out of 5 stars

By

Alvin, TX

The outside lighting needs to be repaired. When my wife and I visited our storage locker last week during the evening, the outside lights did not appear to be working. It was way too dark on the grounds for us to feel safe.

Staff
 
4.0
Cleanliness
 
3.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Alvin, TX

Nope, i like it just the way it is.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Alvin, TX

Great people and great place.. thank you!!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alvin, TX

It's the highest quality storage facility in the whole of Alvin. Prices are adequate and not beyond affordability. People there are incredibly friendly, personable, helpful, trustworthy and dependably professional. I'm very satisfied! Thanks Rita and others! :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Santa Fe, TX

They should give a veterans discount. Overall one of the best ventilated climate controlled storage facilities. The only thing the facility managers could do better is to dust the climate control storage hallways at least once per week.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Missoula, MT

As we live out of state, we don't have a lot of interaction with your staff. So I cannot accurately Answer your questions at this time. My payments are made online.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alvin, TX

We had taken +some items to the storage unit one day and when we left we did not close the door. Totally surprised when we got call not long after getting home that we had not closed the door. The attendant was very helpful and had closed the door for us. We will diffently recommend this factilty to everyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Webster, TX

Thank you for having the truck.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Rosharon, TX

Gate code was incorrect. Talked to manager and it was corrected. Good Job.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Rosharon, TX

Nice, modern bldg. Always clean, tidy both inside and out. Security gates are always operational, so I feel that my items are secure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Alvin, TX

this venue,i find hard to find fault with.there are x amount of items pertaining to all locations of this type.you have covered them all very well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alvin, TX

Rita is amazing! She was very knowledgeable and invested in our needs as customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Deer Park, TX

All expectations were met.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Alvin, TX

we have had 2 units at the Alvin location and have been very satisfied with the people working there as well as the units.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alvin, TX

i am very satisified with your company

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.