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Uncle Bob's Self Storage Reviews

- (407) 862-9087

Average Ratings

4.5 out of 5 stars
(4.5) 75 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Longwood, FL

Rusty and Wendy have made me feel special and offered advice when asked.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

Rusty and Wendy were so sweet and helpful. They were very personable and had answers to all of our questions. The buildings were nice and our unit was perfect. We love the locks that are provided and the security system that is in place. Overall it was a great experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

It is a fantastic facility. At a great location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.7 out of 5 stars

By

Altamonte Springs, FL

It is often nearly impossible to get to my storage locker due to narrow driveways and traffic congestion. I have had to wait on several occasions for other people to unload / load before I can get to my unit.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.6 out of 5 stars

By

Altamonte Springs, FL

Please get new carts or fix the ones you have.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Heathrow, FL

Was very informative and helpful, kind, and courteous.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Orlando, FL

Wendy, was amazingly professional, compassionate and knowledgeable. To find the services of an employee with her accelerated commitment to her job and customers is about 1 in about 10,000.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Orlando, FL

All of the staff was very friendly and helped me when needed.

Staff
 
4.5
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Altamonte Springs, FL

great help feeling goods were safe and clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Altamonte Springs, FL

public trash containers would be nice

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

super friendly staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

I had to move from a nice 2 bedroom with a single garage to a very small one bedroom apartment. I was stressed out trying to figure out what I would be able to keep with me and what I would have to put away in storage. David was so patient with me! He was friendly, professional and laughed at my stories. He made me smile amongst all my chaos. Thank you!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

Wendy was great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Altamonte Springs, FL

Doing a great job!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

Wyntessica was wonderful through out the whole process! What a delightful woman!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Altamonte Springs, FL

The lights for the A/C units should be set for more time, so the customer can work moving the items from the unit (in/out). Overall, employees do a great job!

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Altamonte Springs, FL

Excellent experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Apopka, FL

I needed a larger space for just a few weeks while moving between an house and and apartment. I was surprised to find that Uncle Bob's even does that, and when I needed to transfer some of my leftover items from the move to a smaller storage unit, the staff in Altamonte made the transfer quick and easy.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

Super happy w/ Wendy! She helped me make my acct online, and was so courteous! Great customer service!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Altamonte Springs, FL

No problems!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

The new manager was much more helpful than the first one was.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Altamonte Springs, FL

The manager was very intelligent & respectful with his representation of the facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I recently visited your location to make a payment on my storage unit. Wendy was there smiling, ...

Marta, Orlando, FL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.