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Uncle Bob's Self Storage Reviews

- (770) 410-9882

Average Ratings

4.6 out of 5 stars
(4.6) 91 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(19 Reviews)
5.0 out of 5 stars

By

Roswell, GA

The rates were much better than your competition and the attendant was friendly and very cordial.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

Very helpful during a difficult time

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

Everything has been very satisfactory, personnel and on site.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Alpharetta, GA

Prices are a bit excessive especially for long term customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Johns Creek, GA

The 24/7 access is outstanding.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

The guy I dealt with was very helpful. I think his name was Sean. He helped me understand my options when it came to picking a rental unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sandy Springs, GA

Wouldnt rent anywhere else!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Nville, TN

We have relied on Uncle Bob's in Alpharetta to safely and respectfully store our belongings. We have been very pleased.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Duluth, GA

There was a time crunch and the transition was done fast and easy. You also had the correct size that I was looking for.

Staff
 
4.8
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Johns Creek, GA

Sean was very professional and extremely helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Alpharetta, GA

The timer for keeping the lights on is to short in duration. We have to go back and turn it many times during a visit. Would appreciate a dumpster we could use.

Staff
 
5.0
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Bruno, CA

Very clean, and your staff is extremely helpful and professional. I have several packages delivered during the month for my business and they are so wonderful in putting them in my storage unit. Sean has been so helpful from the moment I was looking and exploring getting a unit and continues to be very helpful. I am very pleased with my decision to have a storage unit at your facility. Keep up the great work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Johns Creek, GA

None.... very pleased and have been for years

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

I was extremely satisfied with the service I received and continue to receive. This location is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Savannah, GA

The younger man is very helpful and friendly. If I have one complaint it is that trash gets blown into my unit when they are blowing the driveways off. It has a lot in it from time to time

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Saint Johns, FL

I'm sorry I didn't get names but the staff was always very helpful going beyond what I expected.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Alpharetta, GA

This is a great place and I would highly recommend it to everyone. People are great and very helpful and happy to assist. When I go online I want to see what size space I'm currently renting. I don't see it. I have started to remove some stuff to my house and feel I need a smaller space but I can't find online what size space I'm renting. Also, would like info online about how to switch to a smaller space.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

Friendly service and helpful in explanation of what would be needed for a move

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

Great Place!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.