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  • Uncle Bob's Self Storage in Alexandria

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Controlled Storage
  • Humidity Controlled Storage
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

24-hour access daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Office Closings:
09/05 - All Day

Self Storage in Alexandria

Alexandria offers amazing outdoor opportunities with its proximity to biking on the W&OD trail, hiking on the Mount Vernon trail, or kayaking down the Potomac River. Whether you enjoy the outdoors by boat or foot, or prefer outdoor games like golf, you will need a secure place to store your equipment. Our Uncle Bob's Self Storage facility offers units with or without climate or humidity control, to give you options when it comes to protecting your valuables. You will find us located between General Green Way and Stephenson Way.
Serving the Communities of:

Annandale, Springfield, and Newington
22304, 22310, 22151

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Reviews

337 Customer Ratings

4.4 out of 5 stars
4.4/5 Average Rating
Staff
 
4.5
Cleanliness
 
4.5
Expectations
 
4.2
Satisfaction
 
4.4
Recommend
 
4.5

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


70 Customer Reviews

4.0 out of 5 stars

Alexandria, VA

Pricey

5.0 out of 5 stars

Lynchburg, VA

All my communications with both the Lynchburg, VA and the Springfield, VA Uncle Bob's have been via Skype from South America. The staff is ready to help, coming up with solutions to problems and accommodating my special needs in a pleasant and professional way. Kudos!

5.0 out of 5 stars

Alexandria, VA

It was a perfect and exceptional experience.

5.0 out of 5 stars

Alexandria, VA

Brittany and the other employees were always professional and extremely helpful. Being in law enforcement I particularly appreciated the fact she lived on the property.

4.0 out of 5 stars

Arlington, VA

Price was high but service was good.

5.0 out of 5 stars

Alexandria, VA

Brittany has always been very helpful and kind at the Alexandria VA location. Keep up the good work!

5.0 out of 5 stars

Alexandria, VA

Was able to fit my schedule and timing. Answered all questions and was patient as I decided on which size I needed

4.3 out of 5 stars

Alexandria, VA

A nice facility, although there were some signs of damage. Likely due to customers not being careful as the moved items in and out. Especially with the carts. But this was a nice facility.

1.3 out of 5 stars

Indianapolis, IN

This is not the first time that I've used in Uncle Bob's storage facility but it is the last time I will use one. The management is the largest issue of that store. I had an above average experience with one of the workers but Britney who I believe is the manager is extremely unprofessional. When I speak to somebody it is not so much the words that matter but the tone. It is possible that of the 12 times that I interacted with her but she was just having a bad day but from a management perspective professionalism should be displayed at all times. I had extreme difficulty accessing my unit after I had misplaced my key. It took them 2 weeks to get the lock removed. This in turn cause me to incur more expenses elsewhere due to their inability to cut my lock off. For the amount of money that I spent in the three months that I was there I do not believe that I got my money's worth. If anyone I know moves to the DMV I will be sure that they do not utilize that location. Which is the loca

2.3 out of 5 stars

Fredericksburg, VA

after going into the office to confirm my reservation, when I arrived they said they lost it. I was stuck finding a uhaul location and paying out of pocket, the only reason i chose your site was due to the truck with the rental. this did not happen and the compensation did not make up for the additional time to drive to uhaul pick up a truck, move my items, and take the uhaul truck back. in addition to the additional gas charges for my vehicle and the rental truck.

2.4 out of 5 stars

Alexandria, VA

It would be nice if they answered the phone when you call.

4.8 out of 5 stars

Arlington, VA

I expected to be greeted and served professionally and was.

5.0 out of 5 stars

Alexandria, VA

I appreciated the more reasonable pricing that you offered. I left my things in storage much longer than I originally intended because of this.

4.9 out of 5 stars

Alexandria, VA

At the least... For long term customer of 2+ years or customers that are also long term 2+ years w/multiple units SHOULD receive a long term or multi-unit discount. Thank you.

5.0 out of 5 stars

Washington, DC

Staff was exceptional and very friendly!!

3.9 out of 5 stars

Alexandria, VA

You're great to store with!

5.0 out of 5 stars

Springfield, VA

I really like the office people. They stay on top of things And we were notified promptly when we hadn't secured our lock correctly. Job well done.

5.0 out of 5 stars

Alexandria, VA

I was a repeat customer and everything was like before. I would always use this facility.

5.0 out of 5 stars

CHICAGO, IL

I was deployed for five months and I did not have to worry about my personal items. Thanks again.

5.0 out of 5 stars

Arlington, VA

Great experience, great service. thanks so much to your local staff. Marco.

5.0 out of 5 stars

Tullahoma, TN

The gentleman who helped us went above and beyond our expectations. Thank you

5.0 out of 5 stars

Orange Park, FL

You guys are great. Thanks.

4.8 out of 5 stars

Alexandria, VA

Online website provided helpful information and promo (free truck rental). Calling to make a reservation was easy and quick. Space was large and spacious. Customer service was great.

5.0 out of 5 stars

Hampton, VA

I am pleased with everything. My daughter left her door unlocked and they sent me a letter. When she went to check on the unit it had been secured. I rented the unit for my daughter so I was in Hampton and when the unit became cleared out they let me handle the paperwork over the phone. Very good customer service. Thanks again.

4.9 out of 5 stars

Alexandria, VA

excellent customer service at my location in Alexandria, Virginia, every time I have had contact with staff.

4.7 out of 5 stars

Alexandria, VA

Very nice staff and the free use of a moving truck is over the top customer care!

4.6 out of 5 stars

McLean, VA

The associates were very nice and helpful. It was easier than expected.

4.5 out of 5 stars

Springfield, VA

We rent from your Alexandria, VA facility on General Green Way and every time I go in the office Brittney always greets me by name and says hello. She is courteous, professional and always does anything she can to help. She deserves some recognition because she is truly outstanding!

5.0 out of 5 stars

ALEXANDRIA, VA

We thought that the Uncle Bob's team was incredibly friendly, knowledgeable, and helpful.

4.1 out of 5 stars

Lorton, VA

Parking areas are full of fallen leaves. Would like to see the leaves blown and removed.

2.3 out of 5 stars

Arlington, VA

It would be nice to have the hallways sweep and mop in the storage area.

4.2 out of 5 stars

Cambridge, MA

Competent service, good prices, clear communication

4.5 out of 5 stars

Arlington, VA

Only issue is the unit needs a light bulb, which i haven't brought to the attention of the facility, minor issue.

4.9 out of 5 stars

Alexandria, VA

Keep up the good work.

4.8 out of 5 stars

Arlington, VA

You should sell shelving units to store items above furniture since it gets hard to stack boxes on, let's say, a Laz-E-Boy

5.0 out of 5 stars

Woodbridge, VA

Your rep Brittany took her time to be certain everything was explained in a very informative manner and that my needs would be satisfied.

3.7 out of 5 stars

Arlington, VA

Office was musty smelling and the storage space had cobwebs. The storage door was nicely and promptly painted after chipped paint covered

4.2 out of 5 stars

Annandale, VA

I should have been informed about the hour lunch when I pre arranged my move in date. If I had been paying movers I would have gone elsewhere.

5.0 out of 5 stars

Silver Spring, MD

Keep good work as always Britney and Nicole

5.0 out of 5 stars

Remsen, NY

I can't begin to explain the horror me and my husband had with our previous storage place, from bad customer service to skunks in our unit all of our things were ruined. When I spoke to the excellent employee at uncle bobs I instantly had more faith In renting a unit again and the lady who greeted me was phenomenal!!! so nice and full of knowledge thank you so much

4.9 out of 5 stars

Alexandria, VA

I'm glad I find you guys when I was looking around city for a unit. Thanks!

4.8 out of 5 stars

Alexandria, VA

I'll need your services back in a few months and I'll be back

4.6 out of 5 stars

Scottsdale, AZ

Very easy to communication with desk staff at store #057 and while I cannot remember the names of everyone I called with occasionally they were always polite and helpful. Thanks!

3.8 out of 5 stars

Alexandria, VA

Generally, we like our experience with you. However, small things are irritating, like the fact that the door to the building our unit was in was broken and didn't shut for over a year and there is no electricity to our unit, so the the light fixture in the unit won't work--at least, that's what we were told when we complained. If I remember correctly, I also can't pay for my unit online, which is ridiculous.

3.7 out of 5 stars

Alexandria, VA

EB's prices were the lowest...so I did not expect the most convenient nor cleanest place. It was pretty clean, but the convenience (e.g. getting keys for freight elevator access, narrow halls and doors, etc.) was as expected...not great, but not terrible either...just inconvenient.

3.7 out of 5 stars

Alexandria, VA

I asked about a climate controlled space and was told there are none... Agent never looked in the computer nor did she tell me if any may open up.

5.0 out of 5 stars

Alexandria, VA

Even though I was late, the salesperson waited for me! I really appreciate the extra effort that the salesperson did, and her understanding of my inconvenience of being late!

5.0 out of 5 stars

Alexandria, VA

We were unable to get to our storage unit due to an elevator outage. When we informed the office of this, they contacted the corporate office and gave us 1 month free. This was a pleasant surprise! We will tell everyone we know about Bob's - that is a guarantee!

5.0 out of 5 stars

Falls Church, VA

The staff were great-helpful, friendly and knowledgable

5.0 out of 5 stars

Alexandria, VA

Excellent staff. Always helpful above and beyond..

5.0 out of 5 stars

Alexandria, VA

every aspect of the customer service was excellent

4.9 out of 5 stars

Washington, DC

Limited experience with different storage providers, but most of those we have seen or used were not well-maintained or seemed "iffy", so our expectations for storage providers in general were pretty low.

4.5 out of 5 stars

Arlington, VA

The whole experience was straight forward and easy.

5.0 out of 5 stars

Washington, DC

The moving truck is a great perk. I have already recommended two additional people that are storing with you now. Thank you for your service.

3.6 out of 5 stars

Alexandria, VA

The entire time I rented there, the door by the elevator was broken and never shut properly. The elevator was in pretty bad shape with lack of maintenance and required the door to hit you to reopen. Multiple times that could have knocked me over as my hands were full loading items.

4.5 out of 5 stars

Alexandria, VA

Often lights are out in the storage areas and there are spider webs everywhere!

4.8 out of 5 stars

Alexandria, VA

They were extremely helpful and since was a returning client they told me about a discount on got on my unit. I was not expecting that.

4.2 out of 5 stars

Arlington, VA

For the past couple years, facility maintenance was not impressive. The elevator I use was broken, doors were bent and didn't operate well. This seems to have been addressed recently, as things seem to have been fixed to the degree that they work now.

5.0 out of 5 stars

Alexandria, VA

Extra friendly and good advice. Also, very quickly got me in and out - not rude but to let me get going/moving. Very happy with experience and staff.

5.0 out of 5 stars

Alexandria, VA

Very personable and great service. There were no hidden fees, no red tape that wasn't advertised (even for using the truck), and on one occasion, I improperly locked my unit and was notified; I thought that was fantastic. I just wish all of my dealings in life were the same as I had when renting the unit!

4.8 out of 5 stars

Nottingham, MD

Wish there was hand soap in the bathroom.

4.8 out of 5 stars

Alexandria, VA

Everything is great!

5.0 out of 5 stars

Springfeild, VA

None, everything is good. I can't think of.

5.0 out of 5 stars

Arlington, VA

Your employees were the best! I've never known anyone to be so helpful, prompt, and understanding. I appreciate the price and the hours and all that other good stuff, truly, but I'm recommending your facility based on your employees. THANKS A MILLION!!!

5.0 out of 5 stars

Arlington, VA

Brittany is one of the nicest people I have ever met at your storage facility. She always greeted me with a smile and made the process so easy. She deserves major recognition!

4.8 out of 5 stars

Alexandria, VA

The space suited our needs and was reasonably priced. The staff was always very friendly and helpful in a warm and genuine way, rather than at arm's length and institutional. I have happily recommended Uncle Bob's many times.

5.0 out of 5 stars

Alexandria, VA

I am extremely happy with Bob's and wouldn't think of using a different storage company . keep it up !

5.0 out of 5 stars

Arlington, VA

you were great to me. thanks

4.8 out of 5 stars

Alexanria, VA

Just one thing; outside night lighting is inadequate. I'm hefty guy and I'm uncomfortable being there at night/after dark. Motion sensor lights would be helpful.

5.0 out of 5 stars

Alexandria, VA

Have rented units before and everything was as it should have been from previous experience


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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